Komen Helpline: Your Lifeline for Breast Cancer Information and Resources

A woman in Playa Del Rey, CA was about to undergo a needle biopsy. Feeling alone and uncertain about the upcoming procedure, she called the Susan G. Komen Breast Cancer Helpline speaking at length with a Komen Helpline Specialist who listened to her concerns, answered her questions and sent Komen educational resources. The specialist also took the time to follow-up after the call. Believing that knowledge is power, she hung up feeling more at ease about what was to come.

20130807_153331The helpline team serves as a lifeline for those who are feeling overwhelmed with fears or concerns about breast cancer.

Each year, the helpline receives more than 14,000 calls and emails. More than 90 percent of those who contact the helpline are reaching out for their first time. Callers vary from those who are newly diagnosed to co-survivors, many unsure of where to turn and looking for information on how they — or someone close to them — can be assisted in their fight against breast cancer. Others are calling because they are worried about a breast problem, or because they need information about where they can go for screening tests.

“Often helpline callers are unaware of where to even begin when they call,” Director of the Susan G. Komen Breast Care Helpline Vilmarie Rodriguez said. “This is why contacting the helpline is so beneficial.  The helpline team is able to guide callers, provide them with current, accurate, safe and evidence-based information, debunk myths, address barriers to care and enable them to take ACTION.”

dsc_4109_retThe trained helpline team assists those who call or email by providing education about breast cancer, helping to locate low-cost local mammography services, coaching how to communicate with their doctors and loved ones and reassuring callers that they are not alone.

20140907_084922The helpline staff stays directly connected to Komen by participating in the Greater NYC Race for the Cure, attending educational workshops and webinars, receiving internal newsletters from the organization and staying up-to-date on breast cancer materials.

They are dedicated to being a friendly, reassuring, comforting and confidence-building voice for those who feel most alone.

You can reach the helpline Monday through Friday (in English and Spanish), from 9 a.m. – 10 p.m. ET at 1-877 GO KOMEN (1-877-465-6636) or helpline@komen.org.


Counting Our Thanks: The 2016 Komen 3-Day Series, By the Numbers

3day_2016_social_holiday_thanksgivingSeven locations. 420 miles. More than 6,500 walkers, 1,800+ crew members, and countless lives touched. Let’s look at our 2016 Susan G. Komen 3-Day® Series, by the numbers.

Michigan 3-DayIMG_2535

Donations: $1.6 Million
Walkers: 600
Crew: 300
See the Michigan 3-Day Photos Here!

Twin Cities 3-Day2016_TC-Walkers_3-Day (57 of 77)
Donations: $1.4 Million
Walkers: 500
Crew: 200
See the Twin Cities 3-Day Photos Here!

Seattle 3-Day2016_3day_wa_gf_-39
Donations: $1.8 Million
Walkers: 600
Crew: 200
See the Seattle 3-Day Photos Here!

Atlanta 3-Day2016_3day_atl_gf_-119
Donations: $1.7 Million
Walkers: 600
Crew: 225
See the Atlanta 3-Day Photos Here!

Philadelphia 3-Day2016_3day_philly_gf_-124
Donations: $2.1 Million
Walkers: 750
Crew: 275
See the Philadelphia 3-Day Photos Here!

Dallas/Fort Worth 3-Day2016_3day_df_gf_-384
Donations: $2.4 Million
Walkers: 900
Crew: 300
See the Dallas/Fort Worth 3-Day Photos Here!

San Diego 3-Day2016_3day_sd_gf_-21
Donations: $7.6 Million
Walkers: 2,600
Crew: 350

See the San Diego 3-Day Photos Here!


The fundraising totals listed above represent how much was raised by the time each event began, and we’re thrilled to share that every single Komen 3-Day continues bringing in donation dollars even after the last walker left each Closing Ceremony. It’s all adding up to one huge impact that will help Komen reach their Bold Goal: to reduce the current number of breast cancer deaths by 50% in the U.S. within the next decade.

There’s not a number big enough to calculate our gratitude to you, our 3-Day family, for your part in the fight.